Literacy is "the ability to use language and images in rich and varied forms to read, write, listen, speak, view, represent, and think critically about ideas. It enables us to share information, to interact with others, and to make meaning. Literacy is a complex process that involves building on prior knowledge, culture, and experiences in order to develop new knowledge and deeper understanding. It connects individuals and communities, and is an essential tool for personal growth and active participation in a democratic society."
http://www.edu.gov.on.ca/eng/document/reports/literacy/panel/literacy.pdf
http://www.edu.gov.on.ca/eng/document/reports/literacy/panel/literacy.pdf